Job Description

Job Description

Job Description

About Company:

Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including Marriott and Hilton. We leverage our extensive management and development expertise to drive success across our growing portfolio.

• Consistently surpassing the performance of competing properties.
• A team of highly skilled, responsive managers and staff members.
• Extensive expertise in operations, sales, and marketing.

The owners of Gulph Creek Hotels are directly involved in daily operations and frequently visit properties to ensure optimal performance and support the success of our team members.

About the Role:

As a Bartender at Hilton Garden Inn Newtown Square, you will play a pivotal role in delivering exceptional guest experiences by expertly preparing and serving beverages in a fast-paced environment. Your primary objective is to ensure guests receive prompt, courteous, and professional service while maintaining high standards of cleanliness and organization at the bar. You will be responsible for creating a welcoming atmosphere that encourages repeat visits and positive reviews, contributing directly to the hotel's reputation and success. This role requires a strong attention to detail, the ability to multitask efficiently, and a commitment to upholding the fine dining standards expected in a durable goods manufacturing industry setting. Ultimately, your work will enhance guest satisfaction and support the overall hospitality goals of the Hilton Garden Inn.

Minimum Qualifications:

• Proven experience as a bartender in a fast-paced environment.
• Ability to perform repetitive motions and lift and carry heavy weights safely.
• Strong guest service skills with a professional and groomed appearance.
• Capability to stand for long periods and maintain regular and reliable attendance.
• Knowledge of fine dining service standards and beverage preparation.

Preferred Qualifications:

• Certification in bartending or mixology from a recognized institution.
• Experience working in a hotel or upscale dining environment.
• Familiarity with POS systems and cash handling procedures.
• Ability to create custom cocktails and suggest pairings with food menus.
• Strong communication skills and the ability to work well within a team.

Responsibilities:

• Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and guest preferences.
• Maintain cleanliness and organization of the bar area, including stocking supplies and cleaning glassware and utensils.
• Engage with guests in a friendly and professional manner, providing recommendations and ensuring a positive experience.
• Handle cash and credit transactions accurately and responsibly, following all company policies and legal regulations.
• Collaborate with other team members to ensure smooth service flow during busy periods and special events.

Skills:

The required skills such as bartending expertise and the ability to work in a fast-paced environment are essential for efficiently managing multiple drink orders while maintaining quality and guest satisfaction. Repetitive motions and lifting heavy weights are part of the physical demands of the role, ensuring the bar remains stocked and operational throughout shifts. Guest service skills and a groomed appearance help create a welcoming and professional atmosphere that aligns with the fine dining standards of the establishment. Standing for long periods and maintaining reliable attendance are critical to providing consistent service during busy hours and special events. Preferred skills like mixology certification and POS system familiarity enhance daily operations by enabling creative beverage offerings and smooth transaction processing.

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