Job Description

Job Description

Job Description

About Us:

Since 1951, International Shoppes has been dedicated to delivering exceptional service and a curated product assortment to the traveling public. As a premier duty-free retailer, we operate across major international airports nationwide, including New York's JFK International Airport; Terminals 1 and 5, Washington DC's Dulles International Airport; Terminal B, Baltimore's International Thurgood Marshall Airport; Concourse A-B, Connecticut's Bradley International Airport; Main Terminal, and in the fall of 2019 we have proudly opened our doors in Houston's George Bush Intercontinental Airport; Terminal D. Our Corporate office and warehouse is located in Valley Stream, NY.

About the Role:

As a Beauty Advisor at International Shoppes located in George Bush International Airport , TX, you will play a pivotal role in enhancing the customer experience by providing expert advice on beauty products and services. Your primary goal is to understand customer needs and preferences to recommend suitable products that enhance their personal style and confidence. You will be responsible for maintaining an inviting and well-organized retail environment that reflects the brand’s standards and values. This role requires staying current with the latest beauty trends, product knowledge, and industry innovations to effectively educate and engage customers. Ultimately, your efforts will contribute to driving sales growth, building customer loyalty, and elevating the overall reputation of the retail location.

Perks & Benefits:

• Full Time 40 hours/week
• Benefits: Medical, Dental, 401K
• Merchandise Discounts
• Commission available
• Paid time off and vacations
• Great work environment

Beauty Advisor Responsibilities:

• Greet clients and engage them to ascertain their needs and/or wants.
• Based on the clients’ needs and/or wants, assisting with finding merchandise and recommend additional merchandise or alternative.
• Ensure highest level of customer service resulting in increased productivity and achieving sales goals.
• Monitor stock levels, report any issues to Counter Manager to ensure there is sufficient stock,
• Demonstrate make-up, skincare, and fragrances knowledge, while describing the results and benefits to the client.
• Propose and demonstrate personalized product offers, on fragrance, make-up and skincare.
• Responsible for the cleanliness of testers, fixtures, accessories, and report all problems to the appropriate management team member.
• Maintain security standards with the store to ensure safety of clients, colleagues and merchandise.
• Responsible for set-up and maintenance of promotions.
• Assist with maintaining stock levels of brand merchandise.
• Light cleaning of shelves, counters, and tables
• Other duties as assigned by management.

Education & Experience:

• High School diploma, GED or High School Equivalence Certificate
• Proven knowledge and selling experience with cosmetics, skincare, and fragrances.
• Minimum of one (1) year of previous customer service or selling experience in luxury (preferred).
• Experience working in a retail fast paced environment.
• Excellent Interpersonal Skills (examples are active listening, verbal communication, assertiveness)
• Bi-lingual skills a plus (Arabic, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)

Requirements:

• Travel is required brand trainings held by vendors and International Shoppes.
• Must be flexible with schedule; Evening, Weekends and Holidays are MANDATORY!
• Must present professional appearance while interacting with clients.
• Ability to work in a team-oriented environment.
• Adaptable to novelty and change, with an eagerness to learn.
• Participation in semi-annual inventory required.
• Must pass airport security background check.

Skills:

The required skills such as strong communication and interpersonal abilities are essential for effectively engaging with customers and understanding their beauty needs. Proficiency with POS systems ensures smooth and accurate transaction processing, contributing to a positive shopping experience. Knowledge of beauty products and trends allows the advisor to provide informed recommendations and build customer trust. Preferred skills like multilingualism and cosmetology training enhance the ability to serve a diverse clientele and offer expert advice. Together, these skills enable the Beauty Advisor to create a welcoming environment, drive sales, and foster long-term customer relationships.

Valid passport required, subject to international or domestic travel.

Great opportunity to work for and be trained by great brands.

To ensure that we continue to hire competent, ethical and trustworthy individuals, all candidates will be required to complete a thorough Security background check prior to receiving any final offer of employment from International Shoppes.

Important information on our application process:
If you are shortlisted you will receive an email invitation to book into a phone/face to face interview. To ensure you don't miss out on this opportunity, please check your emails regularly, including your junk mail folder.

We are an Equal Opportunity Employer

Must be available to work weekends / holidays.
Opening and closing shifts are required.

Job Tags

Full time, Work at office, Flexible hours, Shift work, Weekend work, Afternoon shift,

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