Job Description

Job Description

Job Description

Salary: $60,000 - $70,000/Salary

Join the Fastest Growing Dental Team in WNY!

About Us:

Concierge Dental Group is expanding, and we're seeking a dedicated Dental Office Manager to lead our team, ensure exceptional patient care, and manage the financial and operational aspects of our dental practices.

Key Responsibilities:

• Leadership and Staff Management:
  • Lead and manage the team, including administrative staff, dental assistants, and dentists.
  • Conduct morning huddles and monthly team meetings.
  • Perform staff training and evaluations.
  • Foster a positive and collaborative work environment.

• Patient Services:
  • Oversee the patient experience from scheduling to post-visit follow-up.
  • Resolve patient complaints and issues.
  • Ensure accurate, complete, and confidential patient records.

• Financial Management:
  • Oversee collections and insurance claims processes.
  • Monitor accounts receivable and reduce outstanding balances.
  • Manage the office budget and analyze financial reports.

• Operational Efficiency:
  • Implement new office policies and procedures directed by managment.
  • Ensure compliance with HIPAA, OSHA, and other regulations.
  • Manage office supplies and inventory.

• Communication and Coordination:
  • Serve as the primary contact between administrative staff, clinical staff, dentists, and management.
  • Communicate office updates and policy changes.

Experience Required for this position:

1. Educational Background:

• High school diploma or equivalent (required).
• Bachelor's degree in healthcare administration, business management, or a related field is a plus.

2. Professional Experience:

• Minimum of 3-5 years of experience in a dental office or healthcare setting.
• Prior experience in a management or supervisory role within a dental practice.
• Proven track record of effectively leading and managing a teamto achieve performance goals.
• Experience conducting staff training and development programs.

3. Technical Skills:

• Proficiency with dental practice management software (e.g., OpenDental,Eaglesoft, etc).
• Knowledge of dental billing and coding, insurance claims processing, and accounts receivable.
• Familiarity with HIPAA, OSHA, and other regulatory requirements in a dental setting.

4. Interpersonal Skills:

• Excellent communication and interpersonal skills to interact effectively with patients, staff, and dental providers.
• Strong organizational and time-management skills.
• Ability to resolve conflicts and address staff concerns efficiently.
• Commitment to providing exceptional patient care and customer service.

Why Join Us?

• Competitive salary
• Bonus Structure
• Benefits package including health insurance, paid time off, and retirement plans
• Opportunities for career growth and advancement
• State-of-the-art equipment and technology
• Supportive and team-oriented environment

If you are passionate about providing high-quality care and enjoy working in a fast-paced and dynamic environment, we encourage you to apply. Join our team and take your career to the next level!

How to Apply:

Submit your resume detailing your relevant experience and why you are the perfect fit for this role!

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