Job Description

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread thats run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

The Role

The Director of Kids & Baby Site Merchandising will drive short-term and long-term site strategies that drive both commerce and customer engagement. Customer-first mindset and data-driven; this role will partner closely with Sr. Director of Adult Site Merchandising and cross-functional teams to build site experience that drives commerce while delivering on brand vision. This position reports to Vice President Site Merchandising and manages four Site Merchants.

What You\'ll Do

• Create Site Merchandising strategies that bring brand vision to life while driving commerce. Use data insights, customer engagement KPIs and Brand product direction to manage a commerce driving sort & site experience


• Lead the Kids & Baby Site Merch organization with Site Merchants for Kids & Baby. Motivate and lead the team thru strategy and execution. Develop and maintain effective working relationships with members of cross-functional teams while managing a team of Site Merchandising and advocate for their development


• Understand technical capabilities of our web platform, along with third party vendors we use to enhance the site experience. Ability to challenge and suggest enhancement on current capabilities in partnership with PDM and cross brand leads.


• Share Site KPIs along with meaningful follow up actions with cross functional leaders to enhance business on weekly basis. Analyze data set and turn them into clear actions.


• Review website daily to ensure proper functionality of categories and styles while navigating the experience through the lens of the customer. Proactively seek market knowledge through exposure to competitive websites and make recommendations based on learnings.


• Owner of enabling site tactics to drive in-season business; backorder capabilities, pack & hold, and image & copy report out.

Who You Are

• 8+ years of merchandising or digital/ecommerce experience and site merchandising


• Ability to lead the team that consists of multiple levels and functions while operating in highly matrixed organization. Ability to collaborate and build strong relationships with cross-functional partner


• Strong analytical skills and ability to use data to assess the business and drive decisions, while using the data to influence other business partners


• Possess customer-centric mindset. Adaptable to diverse audiences, environments, and situations


• Demonstrate strong listening, verbal, written and presentation skills.


• Strong process orientation and ability to understand system dependencies is a must


• Self-starter and highly motivated, capable of balancing multiple priorities working in a fast-pace environment.

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.


• One of the most competitive Paid Time Off plans in the industry.


• Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.


• Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay.


• Employee stock purchase plan.


• Medical, dental, vision and life insurance.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World\'s Best Employers and one of the Best Employers for Diversity.

Salary Range: $152,500 - $202,000 USD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

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