Education Advocate for Call Center UTAH RESIDENTS ONLY Job at MVA Solutions LLC, Hyde Park, UT

QWsxK3BQTWV3bGNWMXdnZXhvRjB2VVk0Mnc9PQ==
  • MVA Solutions LLC
  • Hyde Park, UT

Job Description

Job Description

Job Description

Benefits/Perks

  • Competitive compensation
  • Fully paid bachelor’s and master’s degrees programs
  • Paid Time Off
  • Career growth opportunities 
  • Part-time and full-time positions are available

  Job Summary

We are seeking a friendly and professional Education Advocate to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. 

We also offer 100% paid college courses towards your bachelor’s and master’s degrees through our three online universities. This is your opportunity to get your degree while you work at home. For immediate consideration, please send an email to Michele Kaufman at mkaufman@mva-solutions.com.

 
Part-time and full time positions are available. For immediate consideration, please contact us today to schedule your brief phone interview. 

Responsibilities 

  • Receive inbound calls and place outbound calls 
  • Identify the nature of the call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge

  Qualifications

  • YOU MUST BE A RESIDENT OF UTAH. We cannot consider anyone outside of Utah.
  • High school diploma or GED preferred. We have protocols for those aged 14 to 17.
  • Previous experience as a Call Center Representative or in a similar role is preferred 
  • Excellent phone and verbal communication skills and understanding of active listening techniques mandatory
  • Ability to work well under pressure in a fast-paced environment
  • Highly organized with the ability to prioritize projects and manage time effectively

Job Tags

Full time, Immediate start,

Similar Jobs

Russell Tobin

Financial Analyst Job at Russell Tobin

 ...Job Description &##128188; Asset Movement Team Associate - Finance Entry-Level Opportunity (Full-Time)&##128176; $28/hour | &##128467; Start Date: 10/6/25 | &##127970; 3 days office, 2 days remote &##127919; Perfect for Recent Grads! Are you a recent graduate... 

Montgomery Pizza LLC

Domino's Delivery Driver - Mobile Hwy (Montgomery) Job at Montgomery Pizza LLC

 ...delivering opportunities. Whether youre a multitasker looking for a fast-paced job or someone dreaming of climbing the career ladder, Dominos has you covered. Many of our drivers go on to become managers, franchise owners, or corporate leaders. Heres the deal for a... 

Sallys Apizza

General Manager - Boston Area (Boston) Job at Sallys Apizza

 ...Haven Style Apizza since 1938 and are now expanding to locations across the United States. Famous for our distinctive tomato sauce and chewy, crispy crust with an iconic oven-kissed char, Sallys draws pizza fans from around the world. We handcraft authentic pizza in... 

Hope Grows

FT Data Entry Specialist - Work From Home Job at Hope Grows

 ...Accurately enter data into databases and systems; Organize and maintain electronic and physical records; Verify and correct data to ensure accuracy; Generate reports and perform data analysis; Communicate effectively with team members and clients...Hiring Immediately... 

Atlantic Group

Talent Acquisition Partner (Healthcare) (Boston) Job at Atlantic Group

 ...in Boston, MA. In this temporary role, you will lead full-cycle recruiting for exempt and non-exempt roles, partner with hiring managers,...  ...Develop and execute effective sourcing strategies using job boards, online platforms, and professional networks. Workday ATS Management...