Job Description

Join to apply for the General Manager, Golf role at Five Iron Golf

Five Iron Golf is the country's premier indoor golf and entertainment experience, with 29 locations nationwide and more on the way. Its core mission is to seamlessly meld golf and entertainment, making golf inclusive and accessible for all.

Position Overview

We are seeking a General Manager of Performance . This individual will oversee all golf operations at the location, manage staff, drive revenue, and ensure an exceptional guest experience. The GM of Performance reports directly to the National Director of Golf.

Responsibilities

1. Hire, manage, and train golf staff, including Assistant GMs
2. Manage location P&L for golf and retail offerings; meet revenue targets
3. Coordinate with the Director of Instruction for coaching services
4. Set and uphold service standards for golf staff
5. Evaluate staff performance and ensure operational needs are met
6. Build community relationships and foster customer loyalty
7. Ensure guest satisfaction through active engagement
8. Maintain proficiency with golf simulator technology and equipment
9. Manage inventory of golf equipment and supplies
10. Develop product knowledge and cross-sell offerings
11. Organize member events and engage with golf associations
12. Communicate effectively with corporate leadership
13. Provide excellent account services from onboarding to termination
14. Maintain knowledge of F&B offerings and ensure quality service
15. Follow health and safety regulations
16. Verify guests' legal drinking age

Qualifications

1. Passion for golf
2. 5+ years in hospitality, golf, or sports management (preferred)
3. Strong leadership and communication skills
4. Experience with swing analysis and launch monitor technology
5. Energetic, positive attitude
6. Ability to work in a fast-paced environment and manage customer expectations
7. Availability during high-value times
8. Physical ability to stand, walk, and maneuver stairs

Benefits

• Health, Dental, Vision insurance
• Disability Insurance
• 401(k)
• Free meals during shifts

Additional Details

Full-time, exempt position with a salary of $70k-$80k plus bonuses and incentives based on performance and membership retention.

Five Iron Golf values diversity and inclusivity and is an Equal Opportunity Employer. Reasonable accommodations will be considered.

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Job Tags

Full time, Shift work,

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