Job Description

Job Description

Job Description

Miami Lakes Hotel is a destination designed for the business and leisure traveler alike. Our hotel is unique as we are the only full-service hotel resort in the Miami Lakes area. Located on Main Street, guests can enjoy a variety of upscale shops, a 17-Cineplex movie theater, and over a dozen restaurants all just steps away from our door.

W ORK OBJECTIVE:

Maintain the overall appearance and cleanliness of all Guest rooms in compliance with all Raving Fan service standards. Address clients’ queries and make sure our rooms are fully stocked, clean and inviting at all times.

ESSENTIAL FUNCTIONS:

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within the work objective. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Clean and sanitize guest room bathrooms, i.e. sink, shower, toilet.
• Dust, vacuum, clean and organize guest room area- bedroom.
• Strip and replace all linens
• Ensure that trash and debris are removed
• Rooms are organized according to Raving Fan Spec book.
• On a daily basis, ensure proper supplies are on cart in order to work productively
• Attend pre-shift and retrieve daily assignments
• Clean walls, doors, balconies, i.e. sweep
• Report any hazards or deficiencies in the room, using Espresso system
• Vacuum entrance way to guest room.
• Input room status using telephone, upon completion of guest room.

• Other duties may be assigned as needed.

Supervision:

None

Education:

High School degree is a plus

QUALIFICATIONS:

• Work experience as a Room Attendant or Housekeeping experience.
• Experience with industrial cleaning equipment and products.
• Good physical health and stamina.
• Flexibility to work in shifts and long hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Excellent organization skills.
• Ability to follow instructions.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks, demands and establishing priorities.
• Bi-lingual (English/Spanish) a plus.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Skill in working independently and following through with assignments with minimal direction.
• Skill in adapting to a changing work environment, competing demands and ability to deal with frequent change, delays, or unexpected events.
• Basic ability to operate a computer using Microsoft Office products (Word and Outlook) and learn to use applicable division and organization specific software.
• Ability to follow oral and written instructions and organize work for timely completion.
• Ability to perform detail-oriented tasks in a high-volume work environment.
• Ability to regularly attend work and arrive punctually for designated work schedule.

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