Job Description

Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming Americas #1 one-stop destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer:

• Take home vehicle
• All tools provided
• Work-life balance
• On-call stipends
• Reasonable OT expectations
• Training & 3 year pay raises for entry level / inexperienced technicians
• Competitive wages
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• Employee recognition and awards
• And much more!

Position Summary: The Intermediate HVAC Technician is responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning systems. This position requires knowledge of HVAC systems, troubleshooting skills, and the ability to work independently and as part of a team.

Responsibilities:
1. Install, inspect, maintain, and repair HVAC systems in residential, commercial, and industrial settings, ensuring they operate efficiently.
2. Use diagnostic tools and techniques to identify and resolve problems in HVAC systems, including electrical and mechanical issues.
3. Perform system testing, calibration, and adjustments to ensure optimal functionality and compliance with safety and industry standards.
4. Maintain records of installations, repairs, and maintenance activities, including parts used and labor time.
5. Work with senior technicians and other team members on complex installations or repairs, occasionally providing guidance to junior technicians.
6. Comply with safety protocols and regulatory requirements, including EPA guidelines and company policies, to ensure a safe working environment.
7. Other duties assigned by management

Working Relationships: External: Service Vendors. Internal: FSS Field Service Technicians, Construction Project Managers, Store Personnel.

Minimum Education: High school diploma or GED.

Preferred Education: Completion of a formal HVAC/R training program

Minimum Experience: 3-5 years of HVAC/R experience

Preferred Experience: 5+ years of HVAC/R experience

Licenses/Certifications: Universal EPA, State Journeyman preferred

Soft Skills:

• Ability to multi-task
• Handle Stress and pressure responding to emergency & urgent situations.
• Strong communication skills, attention to detail, and problem-solving abilities.
• Proficiency in using HVAC diagnostic tools and meters, understanding electrical and refrigeration systems, and reading schematics and technical manuals.

Other Requirements:
Travel: Available to travel 50%. Must have a clean driving record.
Hours & Conditions: M-F 8 AM to 4:30 PM, 40 hours per week minimum. On-call and overtime hours as needed.
Physical Requirements:

• Ability to maneuver and regularly lift and/or move up to 10 pounds, frequently lift and move up to 25 pounds, and occasionally lift and/or move up to 80 pounds.
• Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp, grip, and work in cooler/Freezer (cold temperatures).
• The noise level in the work environment is usually moderate

At EG America, its important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

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