Job Description

Medical Assistant Supervisor

The Medical Assistant Supervisor hires, trains, supervises and evaluates department medical assistants. He/she assists physicians as they assess, examine and treat patients and updates electronic medical record (EMR). Responsibilities include patient flow management, and assisting with medical and/or minor surgical procedures and tests on patients. Tests may include allergy patch tests, biopsies and phlebotomy. Acts as the liaison to physicians to assure patient satisfaction with their visit. In addition, maintains and orders the clinical and non-clinical supplies for their area.

Supervises department medical assistants including hiring, training and performance evaluation.

Established schedule for medical assistants in clinic.

Escorts patients to exam rooms and ensures proper identification by confirming name, and date of birth.

Performs and documents vital signs as needed, clinical care quality measures, and medical history information.

Directly assists physicians in the performance of medical/surgical procedures as directed.

Remains proficient and knowledgeable regarding the use and documentation requirements within information technology systems within established scope of practice.

Adheres to HIPAA privacy and security requirements.

Interacts with co-workers, visitors, and other staff consistent with the iSCORE values of Jefferson.

Education/Training Requirements:

High school graduate or GED equivalent is required. Successful completion of an approved medical assistants program is required.

Certificates, Licenses, and Registration:

Medical Assistant certification is required.

Experience Requirements:

A minimum of two years of experience as a medical assistant supervisor in an outpatient setting is required. Prefer three or more years of experience in a physician office, hospital or ambulatory care facility as a Certified Medical Assistant.

Additional Information:

Must have a pleasant personality and experience dealing with the public and patients with special needs. Ability to work under pressure with a positive attitude and ability to organize information for quick retrieval is required. Computer skills, medical terminology, and experience with office assessments necessary.

Work Shift: Workday Day (United States of America)

Worker Sub Type: Regular

Employee Entity: Jefferson University Physicians

Primary Location Address: 833 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

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