Job Description

MICHELIN RACEWAY ROAD ATLANTA

Recognized as one of the world's best road courses, Michelin Raceway Road Atlanta is a 2.54-mile road course situated in the rolling hills 35 minutes north of Atlanta. The multi-purpose facility hosts the 10-hour Petit Le Mans race that closes out the IMSA schedule and is the final of the four endurance races contested by the series. The track prides itself on a family-friendly atmosphere, with a "Kids 12 & Under Are Always Free" policy.

Summary

Operates the telephone system to answer incoming calls and direct callers to the appropriate department. Greets visitors, vendors, and guests and notifies appropriate parties. Completes a variety of administrative duties, including ticket sales.

Essential Duties And Responsibilities

Include the following. Other duties may be assigned.

• Answer phones professionally, determine the purpose of the call, and forward to appropriate individuals or departments.
• Welcome on-site visitors, determine the nature of the visit, and announce the visitor to the appropriate staff member.
• Address customer concerns or complaints promptly and professionally
• Sales of event admission tickets, including hospitality, general admissions, parking, and annual renewals.
• Mail handling, including receiving, sorting, and routing; apply postage to outgoing mail and place it in the mailbox.
• Support team with logistics, admin, and photos for company-wide activities
• Maintain a clean reception area; restock and maintain current general information brochures and flyers.
• This position is a race event working position (including the annual Petit Le Mans) and assists during peak hours, weekends, and special events
• No travel required.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Must have Ticketing and Technology-based Software Skills with Experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

Proficient on Company-provided hardware and software.

Other Qualifications

Requires credit check to assist with accounting responsibilities. Comfortable working around loud engines and fast-paced activity

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision.

Job Tags

Similar Jobs