Server Job at Manuela - New York, New York, NY

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  • Manuela - New York
  • New York, NY

Job Description

Role: Server
Reports to: General Manager, Assistant General Manager and Floor Manager

Primary Responsibilities:

 

  • Cultivate meaningful interactions with new and returning guests to build rapport.
  • Maintain efficient and friendly service standards while delivering a memorable dining experience to each guest.
  • Maintain a thorough understanding of the menu, including daily specials, allergens, and dietary restrictions.
  • Offer order suggestions and answer guests' questions.
  • Take food and beverage orders and input them accurately into the POS system.
  • Communicate with other departments about specific guest requests and table needs
  • Ensure complete execution of and adherence to proper allergy procedure.
  • Verify guest identification and managing age requirements for alcohol consumption.
  • Efficient use of the POS system to take orders and manage transactions.
  • Process payment transactions efficiently and accurately including following accurate cash handling procedures
  • Keep the dining area neat and pleasant throughout service
  • Follow proper tray-handling procedures for drink running

 

Additional Responsibilities:

 

  • Assisting in the training and supervision of support staff.
  • Thorough cleaning and sanitizing of the dining room area and equipment.
  • Adhere to all company policies and health code regulations.
  • Participate in the inventory management and restocking of bar supplies.
  • Handle guest inquiries and requests courteously and efficiently.
  • Follow and execute all side work lists provided by the company.
  • Assist team members as needed.
  • Participate in team meetings and training sessions as required.
  • Perform other duties as assigned by the manager.  

Requirements:  

  • Have the ability to work fast & efficiently under pressure
  • Have the ability to multi-task & handle high-volume
  • Have the ability to effectively communicate guest issues or operational concerns
  • Be well-organized, detail-oriented & socially perceptive
  • Be an active team player & receptive to direction
  • Be able to deliver an excellent customer service experience
  • Must be available on Sundays
  • Must be able to stand for extended periods of time
  • Must be able to lift 30 lbs
  • Must be able to perform repetitive bending, stopping, twisting, and lifting of products and supplies

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