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Job Description : At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description : This job is responsible for ensuring operational data is fit for purpose, defining controls, and monitoring processes are in adherence to enterprise data management standards. Key responsibilities include triaging and remediating data incidents, performing data analysis, training new users, and performing impact analysis stemming from data updates. Job expectations include helping in defining access and ownership of data by domain, conducting quality control, and overseeing data maintenance. This role will support Profit Data Management (PDM) - Customer Activity Based Costing (a.k.a. Profit / ABC), which is an enterprise application and primary source of non-interest expense inputs to the Enterprise Customer Profitability authorized data source. Enterprise Customer Profitability produces risk-adjusted profitability data for approximately 210 million customer accounts each month utilizing instrument level operational data. The scope of Customer Activity Based Costing spans the following lines of business : Retail and Preferred Merrill Private Bank All support organizations of the above As a member of the PDM team, this associate will support data analytics and controls, business partner education and consultation including support for research and ad hoc requests, financial transparency into Profit / ABC and General Ledger (GL) differences, change projects, and process improvements. Primary support areas include Activity Based Costing studies, consulting with business partners across the enterprise, developing existing and new business and customer processes in Profit / ABC, and transforming GL expenses to customer experience activities such as sales, fulfillment, and service. Responsibilities : Support Profit / ABC Annual Cost Study refresh, monthly production with analysis, execution of controls, and communication to ensure timely and accurate data delivery Demonstrate proficiency in Profit / ABC methodologies, taxonomy, logic, data lineage, and strategic uses of customer profitability and ABC data Field user questions regarding differences between ABC inputs, outputs, and GL data Present to business partners, including senior management, to improve understanding of Profit / ABC data and its benefits Partner with Line of Business Finance, Operations, Marketing, and Tech Teams to understand and identify opportunities for integrating Profit / ABC data into management routines Participate in requirements development, support design, and execute testing for changes Ensure data accuracy, completeness, and fitness for analysis through testing procedures and data controls Develop and execute on Enterprise Data Management policies, ensuring adherence, and manage operational elements of data governance Manage data-related incidents, communicate, resolve, or escalate issues as needed Develop, manage, and execute controls, tracking, monitoring, and resolution of data platform breaches Collaborate with Business and Technology teams to develop requirements and resolve data incidents Required Qualifications : 5 years of financial/analytical experience in banking/financial services industry Understanding of banking products and financial statements Strong research & analytic skills using querying tools and Excel Ability to translate data into insights and narratives for end users Excellent communication and presentation skills Initiative and ability to manage multiple responsibilities Ability to build strong relationships across teams and with business partners Desired Qualifications : Degree in Accounting, Finance, or Business Experience with cross-functional teams including tech and finance Emerging Technologies (e.g., Alteryx, Tableau) SQL knowledge Familiarity with Bank of America's financial tools (e.g., eLedger) Knowledge of customer profitability and activity-based costing concepts Skills : Data Collection and Entry Data Management Data Modeling Issue Management Policies, Procedures, and Guidelines Management Analytical Thinking Collaboration Data Governance Data Quality Management Data and Trend Analysis Business Acumen Controls Management Production Support Regulatory Compliance Shift : 1st shift (United States of America) Hours Per Week : 40 #J-18808-Ljbffr Bank of America

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