Job Description

Job Description

Job Description

Description:

Join our team at General Services Corporation, where we have provided First Class Service since 1971. As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on collaboration and open communication. We believe in nurturing your skill growth and aspirations for professional development.

At GSC, we celebrate First Class excellence, encourage innovative thinking, and have fun while doing it! Embark on a rewarding journey with us, where every day is an opportunity to make a positive impact and become part of a diverse team, united by shared values and strong bonds.

Responsibilities:

• Design and develop new course material to be integrated into existing programs.
• Regularly travel to different regions to deliver engaging, informative training sessions tailored to the needs of employees.
• Collect feedback from participants, track learning outcomes, and evaluate the impact of each training session. Adjust content or delivery based on regional feedback to improve effectiveness.
• Conduct research, design, and implement new courses, ensuring they meet organizational needs.
• Create high-quality, visually engaging content across multiple formats, including eLearning modules, video tutorials, and digital resources.
• Utilize tools such as Camtasia, Canva, and Articulate 360 to produce clear and engaging multimedia content.
• Develop well-structured training objectives, instructional curricula, and knowledge assessments.
• Ensure alignment with learning outcomes and organizational goals.
• Analyze feedback and learner performance data to identify areas for improvement in existing content.
• Implement revisions based on insights to enhance the impact and quality of training programs.
• Collaborate with the Training Team, HR, Operations, and subject matter experts (SMEs) to ensure content is accurate, relevant, and up-to-date.
• Actively contribute to cross-functional teamwork to ensure content development aligns with company strategies.
• Stay current with emerging training tools and methodologies, including new multimedia authoring tools. Engage in ongoing self-training and professional development to ensure the continuous improvement of training programs.

Required Qualifications:

• Proven experience creating engaging and interactive learning curriculum tailored to specific learning outcomes, and writing effective assessments to evaluate competencies required
• Experience in course design, Articulate 360, Camtasia and/or other comparative multimedia authoring tools required
• Detail-oriented with the ability to take initiative, prioritize, and work in both a team environment and independently on several projects concurrently required
• Strong written and verbal communication and editing skills required, with the ability to convey complex concepts in a clear and engaging manner.

Preferred Qualifications:

• A high degree of proficiency in Microsoft Office (Word, Excel, PowerPoint), and the ability to translate complex concepts or data into graphically appealing presentations
• Experience in training and development with adult learners in a professional training environment preferred
• Experience with Learning Management Systems (LMS) and data analytics tools to track learner progress
• Knowledge of HTML5, SCORM, or other relevant coding skills for course development
• Property Management experience
• Bachelor’s degree or equivalent experience in training and content design

Course design examples are required when interviewing for this position.

GSC Cares about your health and wellbeing and provide the following benefits:

• Health, Dental, and Vision Coverage
• 401(k) Retirement Savings Plans
• 25% Employee Rental Discount at any GSC property
• Paid Holidays, Paid Sick and Paid Vacation
• Health Savings Account with Match
• Maternity Leave
• Employee and Dependent Care Assistance Programs
• Short- and Long-Term Disability Insurance
• Life, Critical Illness, Accident, and Cancer Insurance Plans
• Pet Insurance
• Identity Theft Protection
• Legal Resources

A valid driver's license and proof of insurance required, along with a passing criminal background check and pre-employment drug testing.

GSC is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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