The Real Estate Assistant (Administrator) will be responsible for assisting property managers in local office working in a team environment for client including invoice processing, bidding and contracting, reporting and ensuring compliance goals are met and recorded correctly.
Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence. Coordinate office supplies in absence of a property administrator
Assist in lease administration activities, including abstracting leases and keeping our database current
Ensure all property files are prepared and maintained in an orderly and logical manner, including contracts, annual reviews, leases, and valuations
Prepare and coordinate bid proposals and service contracts
Obtain aging report for management and follow up on all delinquencies, utilizing C&W or client-directed policies
Ensure invoices are processed in accounting with appropriate back-up and according to established procedures
Coordinate tenant move ins and move outs, including furniture delivery and pick up
Oversee maintenance of work orders and process payments for vendors in a timely manner
Update and maintain office procedures in the property Operation's Procedure Manual under direction of manager of compliance
Ensure Certificates of Insurance for tenants and vendors are up to date
Responsible for leading regular inspections of properties with janitorial and landscape providers and other service providers as directed by the manager
Participates in performance oversight of all service contractors who perform contract services
1. Customer Service Focus
2. Organization skills
3. Time Management skills
4. Communication Proficiency (oral and written)
5. Initiative
6. Multi-Tasking
7. Sense of Urgency
High school diploma or a General Equivalency Diploma (GED) required
Associates or Bachelors degree in facilities management, building, business or other related field preferred
A minimum of 1 year of work experience in an administrative, accounting or tenant services capacity
Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications
Previous customer service experience
Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred
Working knowledge of lease terms, the reconciliation process for Common Area Maintenance, insurance, and real estate taxes
Proficient in understanding management agreements and contract language
Working knowledge of computer software programs and base building systems
Computer proficiency with Microsoft Office Suite (MS Word, Excel and PowerPoint)
Demonstrated ability to exercise good judgment
Excellent interpersonal skills
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
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