Analyst I - Customer Service Billing Job at Westlake, Houston, TX

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  • Westlake
  • Houston, TX

Job Description

SUMMARY:

Responsible for analyst related duties including invoicing, rebates, revenue recognition, intracompany reconciliation, reporting and partnering with accounting for their assigned business unit.

PRIMARY RESPONSIBILITIES

  • Oversee billing related activities: customer billings, summary invoices and credit/debit memos.
  • Review, investigate & resolve invoicing system blocks/errors.
  • Generate manual invoices when needed and partner with Accounting to record correcting entries as needed. Review and update transfer pricing in SAP system.
  • Support month-end closing activities related to customer service & pricing.
  • Exchanges and Toll invoices for specific business.
  • Maintain customer master data lists.
  • Review tax charges on invoices for accuracy and make correcting adjustments.
  • Enter and update customer rebate data info into SAP.
  • Reconcile sales reports to the rebate module, accrue rebates, and calculate rebate payment requests and clear customer accounts for receivable.
  • Partner with accounting to ensure that monthly rebate expense and rebate liability is accurate and ties to SAP.
  • Review customer contracts for INCO terms and appropriate revenue recognition.
  • Coordinate with CSRs to ensure customer master data is set up correctly.
  • Coordinate with pricing coordinators to ensure pricing requests are set up correctly.
  • Revenue recognition monitoring to ensure that revenue is recognized in the appropriate period and partner with accounting to record correcting entries as needed.
  • Prepare Quarterly review presentations and monthly reports.
  • Manage multiple deadlines and respond quickly to management requests.
  • Ensure adherence to and effectiveness of internal controls in own areas of responsibility.
  • Facilitate internal and external audit needs.
  • Application of company policies, procedures and US GAAP requirements.
  • Assist with planning input into planning weekly and daily reports.
  • Assist with Month-end reconciliation of terminal and lease track inventories.
  • Prepare and Maintain detailed desk procedures for respective areas of responsibility.
  • Reconciling and balancing of exchanges and tolls and partner with Accounting to record correcting entries as needed.

MINIMUM QUALIFICATIONS

  • Candidate must have knowledge and experience related to customer billing process, and be detail oriented with focus on accuracy
  • The candidate must have the ability to multi-task, meet tight deadlines, and perform self-review of work product for quality in a dynamic environment.
  • Must be proficient with Microsoft Office including Excel. Knowledge of SAP and Salesforce preferred.
  • Bachelor’s Degree in Business Administration or other relevant degree with a minimum of two years of relevant experience is preferred. Prior finance or accounting related experience is preferred. Chemical industry experience is a plus.

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