Job Description

A nonprofit services organization in New York City is looking to fill an immediate need with the addition of a new Benefits Assistant to their team.

About the Opportunity:

• Start Date: ASAP
• Assignment Length: Temp to Perm
• Schedule: Monday to Friday (onsite!)
• Hours: 9am to 5pm (35-hour work week)

Responsibilities:

• Assist in the management of the entire benefits process, from initial request to return to work, for all types of employee benefits
• Interpret and apply federal, state, and local regulations, as well as company policies, regarding benefits of absence, including FMLA, ADA, state disability laws, and paid time off (PTO) policies
• Support WC and Safety Manager in responding to inquiries on Worker's Comp cases and Unemployment inquiries
• Track and record WC cases and support in completion of the OSHA log
• Serve as a point of contact for employees seeking information or assistance related to Benefits options, eligibility requirements, and application procedures
• Coordinate benefits accommodations, facilitate return-to-work processes, and address any issues or concerns related to employee absences
• Communicate with vendors who manage specific benefits programs, like short-term and long-term disability insurance
• Monitor employees' Benefits usage, balances, and entitlements using HRIS or equivalent tools
• Work with HR and management to assess and put in place reasonable accommodation for employees with disabilities or medical conditions, ensuring compliance with ADA and other relevant laws
• Serve as the main point of contact for employees regarding benefits inquiries and assistance
• Provide clear guidance and support throughout the benefits process, ensuring employees feel supported and informed
• Maintain open communication channels, respond promptly to inquiries, and offer personalized assistance to address employee needs

Qualifications:

• Associate's and/or Bachelor's Degree
• Knowledge of Federal, State, and Local laws governing Benefits of absence, including FMLA, ADA, and state disability laws
• Strong understanding of HRIS systems
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels
• Exceptional organizational skills and attention to detail.
• Ability to handle sensitive and confidential information with discretion and professionalism

Desired Skills:

• Bachelor's Degree in Human Resources, Business Administration, or a related field
• Certification in Benefits management (e.g., Certified Benefits Management Specialist)
• Previous experience in Benefits Administration, Human Resources, and/or a related field

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