Job Description

Job Description

Job Description

Job Summary:

The HR Generalist plays a key role in supporting the Human Resources function by performing a broad range of HR activities with a focus on excellence, compliance, and high-impact results. This position provides day-to-day HR operational support to employees and leaders while partnering closely with the HR Business Partner and HRIS Administrator.

While not the first-line HR contact, the HR Generalist operates at a high level of accountability and independence to support employee relations, onboarding and offboarding, benefits administration, HRIS data integrity, and HR communications. The ideal candidate demonstrates strong business acumen, delivers measurable results, and proactively identifies opportunities for improvement within HR processes and programs.

This role serves as a critical link between tactical HR execution and strategic HR partnership and is designed as a developmental position with growth potential into future HR leadership opportunities.

Essential Duties and Responsibilities

Employee Support & Relations

• Serve as a secondary HR contact for employees and supervisors, providing policy guidance, HR program support, and consistent application of company practices.
• Support employee relations activities by assisting in investigations, documentation, and follow-up, ensuring confidentiality and fairness.
• Prepare and present HR reports, metrics, and presentations to support initiatives, engagement efforts, and leadership discussions.
• Demonstrate sound judgment and discretion in handling sensitive employee matters.

HRIS & Data Administration

• Maintain accurate and up-to-date employee records in ADP, including new hires, job and status changes, and terminations.
• Maintain and organize electronic personnel files in accordance with company policy and legal requirements.
• Track and analyze HR metrics such as turnover, engagement, and diversity; prepare dashboards and recommend process improvements based on findings.
• Ensure HR data accuracy and collaborate with Payroll to validate pay changes, shift differentials, and compensation adjustments.
• Identify and implement process efficiencies and automation opportunities within HR systems.

Onboarding, Offboarding & Compliance

• Lead new hire onboarding and offboarding processes, ensuring exceptional and compliant employee experience.
• Support leave of absence tracking (FMLA, personal leave, workers’ compensation), ensuring timely communication and documentation.
• Maintain HR documentation and compliance with record-retention policies.
• Assist with internal and external HR audits and inspection readiness.

Benefits & Payroll Support

• Assist with benefits administration, including open enrollment, new hire benefits setup, and employee inquiries.
• Serve as backup for payroll and vacation processing.

HR Programs & Engagement

• Coordinate and assist in employee events, programs, and initiatives to foster a positive an inclusive work environment.
• Support employee engagement programs, recognition initiatives, and other cultural activities.
• Manage HR communications, including internal newsletters and announcements.
• Support HR policy updates, compliance tracking, and internal communication rollouts.
• Contribute to the design and delivery of HR training materials.

Administrative & Strategic Support

• Prepare and manage HR reports, correspondence, and materials for meetings, audits, and projects.
• Support HR strategic projects and continuous improvement initiatives as assigned by HR leadership.
• Actively contributes to a culture of accountability, innovation, and collaboration.

This Person Must Be Able To:

• Communicate effectively through outward communications that represent PAI’s values and culture with professionalism.
• Support organizational development activities and programs that strengthen team performance, engagement, and leadership capability.
• Possess excellent organizational skills, balancing multiple projects and deadlines with precision.
• Be a quick study, resourceful problem solver, and forward-looking thinker who anticipates needs and offers proactive solutions.
• Demonstrate influencing skills to gain alignment and build credibility across all levels of the organization.
• Be experienced and resourceful with social media platforms — a true social media guru capable of leveraging internal and external channels to enhance employer branding and engagement.
• Be comfortable presenting, facilitating, and leading meetings with employees, leaders, and cross-functional teams.
• Operate with a high level of professionalism, accountability, and independent judgment.
• Maintain confidentiality while managing sensitive employee information.
• Deliver high-quality, accurate work and meet deadlines with minimal supervision.
• Exhibit initiative, leadership readiness, and the ability to drive results that align with organizational goals.

Required Skills and Abilities

• Strong interpersonal and relationship-building skills across all organizational levels.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple priorities and deliver accurate, high-quality results.
• High attention to detail with a continuous improvement mindset.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS systems (ADP preferred).
• Ability to work both independently and collaboratively within a dynamic HR team.
• Requires English language skill(s) and proficiency.

Education and Experience

• Bachelor’s degree in human resources, Business Administration, or related field preferred.
• 3–5 years of progressive experience in an HR Generalist or HR administration role, preferably in a manufacturing or regulated environment.
• Proven success delivering results through proactive problem-solving and process improvement.
• Experience with HRIS data management and HR reporting required.
• PHR or SHRM-CP certification preferred (or willingness to obtain).
• Demonstrated readiness and potential for future HR Manager-level responsibilities.
• Candidates must already have a work authorization that would permit them to work for PAI in the U.S.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 20 pounds occasionally.
• Ability to adapt and perform effectively in a high-stress, fast-paced environment.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. PAI is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PAI will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. PAI uses E-Verify.

PAI Pharma is a nicotine-free campus , meaning the use of nicotine products—including cigarettes, vaping, chewing tobacco, and any other nicotine-containing substances—is strictly prohibited on company property. All employees should be able to complete their full shift without the need to use nicotine . By joining PAI Pharma, you agree to adhere to our nicotine-free workplace policy, which supports a healthier environment for all employees.

EEO Employer / Veteran / Disabled

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